Manual Testing for E-Commerce Platform

about company

It is an independent, international group of companies with over 10,000 employees worldwide, active in 32 countries. With a strong focus on creating seamless and user-friendly platforms, they offer a wide range of products and services, making online shopping and trading more convenient and efficient.

before 

The project had not been released, but some builds were modified approximately 100 times and tested by the developers.

challenges and solutions

The project aimed to conduct manual testing to identify bugs and usability issues on the website. Our QA implemented changes related to form field restrictions, design, and translations.

Let us share with you some aspects of the work on this project.

features of the project

The project encompassed standard web development, including animations, interactive maps, and contact forms. To test such features, it was necessary to gather information about all expected outcomes and test them using various approaches.

technologies, tools, approaches  

Our team conducted manual testing only. While the automated testing was out of scope in this project, we would like to tell you about the technologies directly related to the testing process.  

• Excel and Word: Test data Management tools used to create and manage test data required for manual testing. 
• Jira: Project management and issue tracking tool for efficient task management and collaboration.  

results

• Effectiveness of the testing process: More than 100 bug reports were created. They contained detailed descriptions of identified defects, including their nature, severity, and potential impact on the application's functionality. Over 800 test cases ensured comprehensive evaluation and validation, enhancing software quality and reliability. 
• Improved application performance: The user can now quickly switch between functionalities. All the integrated services are optimized, ensuring a seamless and continuous user flow. This optimization resulted in a smooth user experience.  
• Cost Savings: Identifying and resolving issues during the development phase through testing helped avoid expensive post-release bug fixes and maintenance. As a result, the client could save on development and support costs.  
• The application was successfully released and continues to progress in the market.  

We completed these steps to elevate the quality and performance of the project in the E-commerce industry.