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Jun 25, 2024 4 min read

What Need to Know About Healthcare Testing

Healthcare

Platforms:

Web, Mobile

Country:

Italy

Implementation time:

Jun 2023 - Nov 2023
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About Company

Vitassist is an online platform where patients can get medical advice from board-certified doctors and specialists anywhere in the world. It provides convenient and reliable access to medical advice, e-prescriptions, and personalized treatment plans. 

Vitassist is an online platform where patients can get medical advice from board-certified doctors and specialists anywhere in the world. It provides convenient and reliable access to medical advice, e-prescriptions, and personalized treatment plans. 

Before

Before our team's involvement, the testing was carried out by 1-2 manual testers, which was critically unsuccessful. Platform faced various issues related to functionality, user interface inconsistencies, and integration challenges. There was a significant need for structured testing to ensure the platform's reliability and user satisfaction. 

Challenges and Solutions

For the project, we selected two QAs to automate existing manual test cases and create new ones: 

Challenges

Solutions

High complexity and resource intensity 

The team created a test environment simulating real-world conditions, meeting regulatory standards to catch non-compliances early and prevent them in production

The need to support a multi-level encryption system 

We designed a multi-layer encryption system covering database, transmission, and application levels. Manual tests verified each layer, while automated tests ensured ongoing data integrity

Necessity to simulate the operation of the platform 

Designed integration test scenarios simulating real medical systems and databases. Automated tests ensured data accuracy, while manual testers validated integration accuracy and completeness

The effectiveness of automated testing required a hybrid approach to testing 

Adopted a hybrid approach with automated CI/CD tests for rapid defect detection and manual exploratory testing for comprehensive, high-quality coverage

Technologies, Tools, and Approaches

Our testing team employed a variety of technologies, tools, and approaches to ensure the quality and efficiency of testing: 

  • WebdriverIO+ JavaScript for automated browser testing to ensure interface consistency and functionality. 
  • Appium for comprehensive mobile application testing. 
  • BrowserStack enabled cross-browser testing to ensure UI consistency across different devices. 
  • Jenkins supported continuous integration, automating the processes of building, testing, and deploying the application to ensure seamless development cycles.  
  • Postman assisted with API testing and documentation, ensuring reliable and well-documented API interactions.  
  • OWASP ZAP is used to identify and address security vulnerabilities. 
  • TestRail was used to manage and execute detailed test scenarios.
  • SQL + JDBC for automated database testing, ensuring data integrity and consistency. 

Features Of The Project

For the Vitassist project, we conducted thorough security testing to protect patient data. We used OWASP ZAP to regularly check and fix security weaknesses. Tools were also used to detect issues in the software both before and during use. 

We ensured data security through encryption methods and kept everything compliant with health regulations like HIPAA by performing regular checks. Strict access rules were set to prevent unauthorized data access. 

TestRail helped manage testing scenarios, and BrowserStack ensured the interface worked well across different devices and browsers. Automated database tests maintained data integrity. As a result, the project became a high-quality, secure, and user-friendly e-commerce platform. 

Results

  • 220 created test cases provided comprehensive coverage and issue resolution.  
  • 50+ bug reports contributed to improving the reliability and stability of the platform. 
  • 60% of all tests were automated, significantly speeding up the testing process and allowing defects to be identified and fixed before they reach production. 
  • Security testing ensured the protection of patient data, regulatory compliance, and enhanced platform reliability 
Services provided
  • Manual testing
  • Regression testing
  • Functional testing
  • Automation testing
  • Usability testing
  • UI/UX testing
  • Security testing
  • API testing
QA Technologies used
  • Appium
    Appium icon
  • BrowserStack
    BrowserStack icon
  • WebdriverIO
    WebdriverIO icon
  • TestRail
    TestRail icon
  • Postman
    Postman icon

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