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May 16, 2024 4 min read

How Test Documentation Enhanced Product Quality for Tempus WhatIf

E-Commerce

Platforms:

Web 

Country:

Netherlands

Implementation time:

Dec 2022 – Apr 2023
TempusWhatIforInteractivatedcover

about company 

Tempus WhatIf is a full-cycle digital agency with offices in the Netherlands, Spain, and Eastern Europe. Their team has been in advanced e-commerce solutions for nearly 25 years. They provide top-notch technological solutions to customers worldwide that empower their digital presence, leading to fast ROI (Return on Investment). 

before 

The project hit the market without a thorough testing process and necessary documentation. This led to increased bugs, slower loading times, and a lower conversion rate. 

challenges and solutions 

The challenges included the absence of testing and project documentation and a problematic release flow. Despite these difficulties, the project's performance improved after our team implemented proper testing and resolved the issues. Our team primarily focused on testing the core functionality and performing regression testing.      

We will share some aspects of the work on this project with you. 

Challenges 

Solutions 

The necessity for improving the deployment process  

The decision to redesign the release flow and incorporate an additional environment was a positive step toward ensuring the delivery of high-quality software with reduced risks and smoother deployments.

Cross-platform compatibility issues 

BrowserStack was utilized as a testing tool for cross-platform testing, ensuring the application's compatibility across different devices. This allowed developers and testers to assess how the web application performed on various devices, ensuring its compatibility and functionality across different platforms 

No comprehensive documentation  

Our team created test cases, checklists, and bug reports, significantly streamlining testing processes 

technologies, tools, approaches 

Our team performed manual testing. We would gladly tell you about the technologies directly related to the testing process. 

  • DevTools: A web developer and debugging tool built directly into web browsers like Google Chrome or Mozilla Firefox. They provide various functionalities that help edit and debug web applications.  
  • BrowserStack: Cross-browser and cross-platform testing tool used to ensure compatibility and consistent performance across different browsers and devices. 

These tools are essential for identifying and resolving issues related to web development and ensuring that web applications are compatible with various devices. 

results

  • Effectiveness of the testing process: 110 test cases were written. The testing process identified and reported 20 bugs that were addressed and fixed. 
  • Improved application performance: The user can quickly switch between functionalities, and all the integrated services are optimized, ensuring a seamless and continuous user flow.  
  • Usability testing was provided. Thanks to these efforts, the application interface was improved for better clarity and convenience. The correct user flow always helps to increase the conversion rate. 

The application was successfully released and continues to progress in the market. 

Implementation Steps

1. Requirements Gathering 

Gathering all the requirements was the first step in the implementation process.  

2. Manual Testing Setup 

Our QA team set up the manual testing environment, ensuring all necessary testing tools and resources were in place. 

3. Test Planning and Execution 

The team devised checklists and bug reports. Different types of testing were performed, such as regression, functional, usability, smoke, and cross-platform. We created test cases to cover various scenarios and executed approximately 100 test cases. 

4. Regression Testing 

We performed regression testing to ensure that new changes do not negatively impact existing functionality. Regression testing focuses on user scenarios and the sequence of user actions. It helps maintain the overall quality and stability of the software, especially as it undergoes ongoing development and updates. 

5. Cross-Platform Testing 

To ensure that the application worked consistently across all platforms, BrowserStack was utilized as a testing tool for cross-platform testing. The team tested the application on various platforms, identifying and fixing compatibility issues. 

6. Bug Reporting and Documentation

Throughout the testing process, our QA team identified and reported 20 bugs. We documented the test cases and bug reports to provide clear and comprehensive documentation. 

7. User Flow and Usability Improvements 

Usability testing was performed to enhance the application's interface clarity and convenience.  

8. Continuous Improvement 

Continuous communication with the team and stakeholders addressed any quality improvements or changes in the web application. 
Services provided
  • Manual testing
  • Smoke testing
  • Regression testing
  • Functional testing
  • Usability testing
  • Cross-platform testing
QA Technologies used
  • true icon

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