Comprehensive Testing Solutions for Smart Casual E-commerce Platform

Smart Casual specializes in creating video content, including the filming and development of video advertisements and short films. These are created according to the needs of their clients, particularly in the fashion industry (CRM system). 

The project was launched in the market without a thorough testing process and necessary documentation. This led to increased bug reports, slower loading times, and impossibility to use. 

The task of our specialists was to perform manual testing to facilitate redesigning existing functionality. This redesign was intended to improve user experience, update outdated features, enhance performance, and address any other issues or limitations with the current design.  

Let us share some aspects of the work on this project with you.   

Our QA performed manual testing. No classic stack of technologies for automated testing was involved. However, we would gladly tell you about the technologies directly related to the testing process.   

• TestRail: Test management software that facilitates efficient test case management, test execution, and results tracking. It provides a centralized platform for organizing test cases, planning test runs, executing tests, and generating insightful reports.  
• Google Sheets: Allows to work with data from any device with internet access, collaborate on documents using various features, and provide extensive data analysis and visualization capabilities. 
• Jira: Project management and issue tracking tool for efficient task management and collaboration.  

The project also encompassed internalization testing. This involved assessing the platform's compatibility with various languages, cultures, and regional settings. Internalization testing ensured the platform's ability to seamlessly adapt to diverse linguistic and cultural contexts, thereby enhancing its accessibility and usability for a global audience.   

The process involved assessing the platform's ability to handle correct language translations, appropriate date and time formats, currency conversions, and cultural nuances in user interface elements. As a result, the client received a platform with enhanced accessibility and usability, meeting the diverse needs of users worldwide. This broad compatibility increased user satisfaction and engagement across different regions, promoting wider adoption of the platform. 

• 550+ bug reports contained detailed descriptions of identified defects, including their nature, severity, and potential impact on the application's functionality.  
• 700 test cases ensured comprehensive evaluation and validation, enhancing software quality and reliability.  
• Improved website performance: The user can now quickly switch between functionalities. All the integrated services are optimized. This optimization resulted in a smooth user experience.   
• Cost Savings: Identifying and resolving issues during the development phase through testing helped avoid expensive post-release bug fixes and maintenance. As a result, the client could save on development and support costs.