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Aug 23, 2024 3 min read

Enhancing Lifehub’s Multi-Platform Performance: Comprehensive Manual Testing Insights

E-Commerce

Platforms:

Web, Mobile, Desktop

Country:

Netherlands

Implementation time:

Dec 2022 – present
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about company

Lifehub is a social impact platform dedicated to empowering citizen to lead healthy and meaningful lives. With interactive content and a strong commitment to tangible results, Lifehub enables organizations to improve the well-being of their communities through their work actively.

before

Before our team joined the project, it had already been launched on the market but needed a thorough testing process. Consequently, bugs and usability issues were only handled when they became visible to the end-users, thus affecting user experience and application reliability.

challenges and solutions

For this project, we have been assigned the task of manually testing web and desktop applications on various browsers and devices. Our team implemented thorough testing to ensure consistent performance and usability. Here are some key insights into the project work that we will disclose.

Challenges

Solutions

The project involved sensitive user data, necessitating stringent measures to prevent possible security breaches and ensure compliance

We implemented advanced encryption methods and secure communication protocols, including HTTPS with certificate pinning, to protect against man-in-the-middle attacks

The lack of existing test documentation and a dedicated tester on the project made thorough documentation challenging

Developed detailed test cases and bug reports, implemented a structured testing process, and integrated continuous feedback mechanisms

Managing communication across different time zones

Adopted a chat-based communication strategy, including regular updates and real-time discussions to facilitate effective collaboration

The application needed to maintain performance under high user load and stress conditions

Implemented load-testing strategies using tools like JMeter to simulate heavy usage scenarios and optimize application performance for scalability

technologies, tools, approaches

We are delighted to share the technologies intricately linked to the testing process.

  • BrowserStack: Cross-browser testing tool used to ensure compatibility and consistent performance across different browsers and devices.
  • LambdaTest: An advanced cloud-based solution designed for cross-browser testing, enabling teams to validate web applications across various browsers and operating systems.
  • Jira: Project management and issue tracking tool for efficient task management and team collaboration.   
  • Chrome DevTools: Provides real-time inspection and debugging capabilities for web applications. Key features include element inspection, console logging, network monitoring, and performance analysis.
  • TestRail: A test management tool that allows for organizing and tracking manual test cases and their results, providing detailed insights into testing progress and coverage.
  • Apache JMeter: A tool for load testing and performance measurement. It allows the simulation of multiple users and analysis of performance metrics for various services, including web applications, databases, and APIs.

features of the project

  • Cross-platform testing: The project involved testing an application across multiple platforms, including web, Android, and iOS.  
  • Data security: Emphasis on safeguarding user data and ensuring security during information exchange.  
  • Enhanced user experience: The application incorporated animations, live interactions, and interactive elements to improve engagement and user satisfaction. 
  • Personalized content: A unique aspect of the project was the use of recommendation algorithms to personalize content for users based on their interests and previous interactions with the app. 

results

  • 307 Bug Reports: Detailed and structured reports were generated, outlining various defects, their severity, and potential impacts on the application. These reports enabled effective issue tracking and resolution, creating a more stable and user-friendly product.
  • 30 Test Cases Written: These test cases covered critical functionalities and scenarios, ensuring thorough testing of the application’s features and improving its overall reliability and performance.
  • 30% Increase in App Downloads: This reflects a significant enhancement in user experience and application performance, which drives higher user engagement and interest.
  • 10 Critical Bugs Found Before Release: Identifying these issues before the release prevented potential user disruptions and ensured a smoother, more reliable launch.
Services provided
  • Manual testing
  • Smoke testing
  • Regression testing
  • Functional testing
  • Usability testing
  • Performance testing
  • Cross-browser testing
QA Technologies used
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