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Jul 26, 2023

Expanding Possibilities in the Healthcare through Automated Mobile Testing






Dec 2022 – May 2023

Implementation time

About Company

IntelyCare is a healthcare technology company that provides an on-demand workforce management platform for nursing facilities. Their platform connects nurses and healthcare facilities, ensuring proper staffing and quality patient care.


Testing documentation, including test cases and test plans, was provided by our client before we joined the project. The team created framework documentation, which served as a guide for the client's team. The main request from the client was to automate the test cases for the mobile application.

Technologies, Tools, and Approaches

Automation Language: TypeScript.

Frameworks: WebdriverIO + Appium. We utilized Appium to interact with the mobile application.

Additional Tools/Software: Appium Inspector was invaluable in searching locators on the mobile application, as they varied significantly on this platform. It facilitated the identification of elements, making the testing process more effective. Android Studio and Sauce Labs were used to test on both operating systems - Android and iOS.

Version Control and Continuous Integration: Bitbucket CI.

Cloud Platform: AWS.

Models and Approaches: Worked in sprints, following Agile development methodology.

We used Jira for bug tracking and task management.




Technical issues with the API were causing delays and impacting the writing of new tests

Implemented API testing using tools like Postman and performed extensive debugging to ensure the API's stability and reliability

Increased number of bugs and issues during production releases

Implementation of automated end-to-end (E2E) testing

Anticipating the Input of diverse data by clients

Created flexible and reliable methods for generating test data efficiently

The transition from sync mode to async

Adapted our team's workflow to accommodate both sync and async modes

Time optimization for complex tests

API calls are utilized during specific test stages to reduce test execution time

Limited accessibility to critical elements

The QA team suggested technical improvements to address specific elements that were initially impossible due to the driver element inspector's peculiarities. After implementing the suggested changes, the QA team could interact with the application's critical elements


  • 50 test cases were automated, improving the overall testing process. Automated tests can be executed rapidly and consistently, saving time and effort compared to manual testing. 
  • More than 10 bug reports were successfully addressed and resolved by the team during the project. This effort resulted in significant improvements to the user experience and contributed to the seamless usage of the application.
  • Bitbucket CI and AWS were configured from a testing perspective.The CI pipeline automatically triggered automated tests whenever code changes were made, providing rapid feedback on the application's health. This seamless collaboration resulted in faster issue identification and resolution, accelerating the development cycle.
  • Provided technical documentation to guide the client's team, which helped to utilize the automation framework effectively.


Acquaintance with the Project Requirements

  • Reviewed project documentation, including user stories, requirements, and specifications.
  • Conducted meetings with developers and product owners to understand the project's objectives and functionalities better.

Test Planning and Strategy Development

  • Created a test strategy that outlines the testing approach, scope, and timelines.
  • Identified the types of testing required, such as regression, functional, security, usability, and accessibility testing.
  • Defined test objectives, test environments, and test data requirements.

Automation Testing Implementation

  • Analyzed the existing manual test cases and identified suitable scenarios for automation.
  • Developed automated test scripts using the chosen automation frameworks, such as WebdriverIO and Appium, to increase test coverage and efficiency.

Test Reporting and Communication

  • Provided regular updates on the testing progress, including any risks or issues identified during testing.

Automation and Integration into CI

  • Designed and executed automated tests to validate the application's functionality.
  • Seamlessly integrated automated test cases into the continuous integration (CI) process.
  • Automated test trigger on code changes.
  • Continuous integration provides regular and systematic test execution.

By following these implementation steps, our QA team ensured thorough testing, efficient bug reporting, and effective utilization of automation testing, ultimately improving the application's functionality and overall quality.

Services provided
  • Regression testing
  • Functional testing
  • Automation testing
  • Usability testing
  • Accessibility testing
  • Security testing
QA Technologies used
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