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Manual Testing for E-Commerce Platform

Oct 13, 2023 4 min read

Manual Testing for E-Commerce Platform

E-Commerce

Platforms:

Web

Country:

United Kingdom

Implementation time:

Sept 2022 — Nov 2023

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about company

Nexus Commerce Group is an independent, international group of companies. With a strong focus on creating seamless and user-friendly platforms, they offer a wide range of products and services, making online shopping and trading more convenient and efficient.

before

The project had not been released, but some builds were modified approximately 100 times and tested by the developers.

challenges and solutions

The project aimed to conduct manual testing to identify bugs and usability issues on the website. Our QA implemented changes related to form field restrictions, design, and translations.

Let us share with you some aspects of the work on this project.

Challenges	Solutions
To detect and document defects in both existing and recently developed functionality	More than 100 bug reports were created to identify and document issues in both existing and newly developed functionality, with ongoing monitoring of the bug statuses and regular communication with developers for updates and clarifications
No testing documentation	Documentation was created, which included simple test cases in the form of checklists, smoke test checklists, and bug reports

features of the project

The project encompassed standard web development, including animations, interactive maps, and contact forms. To test such features, it was necessary to gather information about all expected outcomes and test them using various approaches.

technologies, tools, approaches

Our team conducted manual testing only. While the automated testing was out of scope in this project, we would like to tell you about the technologies directly related to the testing process.

Excel and Word: Test data Management tools used to create and manage test data required for manual testing.
Jira: Project management and issue tracking tool for efficient task management and collaboration.

results

Effectiveness of the testing process: More than 100 bug reports were created. They contained detailed descriptions of identified defects, including their nature, severity, and potential impact on the application's functionality. Over 800 test cases ensured comprehensive evaluation and validation, enhancing software quality and reliability.
Improved application performance: The user can now quickly switch between functionalities. All the integrated services are optimized, ensuring a seamless and continuous user flow. This optimization resulted in a smooth user experience.
Cost Savings: Identifying and resolving issues during the development phase through testing helped avoid expensive post-release bug fixes and maintenance. As a result, the client could save on development and support costs.
The application was successfully released and continues to progress in the market.

Implementation Steps

1. Requirements Gathering

The team worked closely with the client to understand and document their needs and expectations.

2. Manual Testing Planning and Setup

Configured test environments and installed necessary tools, browsers, and software required for testing.

3. Test Execution

Followed the necessary steps, inputting relevant data as required. Compared actual results against expected results and noted any discrepancies.

4. Regression Testing

Conducted regression testing to make sure fixed issues did not introduce new problems every sprint.

5. Bug Reporting

Our team documented over 100 bug reports throughout the testing process to provide clear and comprehensive documentation.

6. Test Closure

Reviewed the overall testing results to ensure coverage and completion. Shared testing results and insights with project stakeholders.

7. Continuous Improvement

Continuous communication with the team and stakeholders addressed any quality improvements or changes in the application.

We completed these steps to elevate the quality and performance of the project in the E-commerce industry.

Services provided

Manual testing
Smoke testing
Regression testing
Functional testing
Integration testing

QA Technologies used

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